This job posting has expired
Expired on April 1, 2026
Operation and Account Relations Officer
Job Description
The British Council in Jordan is inviting applications for the role of Operations and Account Relations Officer. This position plays a vital role in ensuring the smooth delivery of British Council examinations, maintaining client service standards, and supporting the future growth of the examinations business.
Responsibilities
- Manage the full cycle of test administration (registration, logistics, venue management)
- Maintain compliance with examining board regulations
- Act as the main point of contact for schools and clients
- Handle enquiries and resolve operational issues
- Supervise venue staff
- Prepare reports and support financial analysis
Qualifications
- University degree or equivalent experience
- At least three years in operations management
- Excellent English proficiency (minimum B2 level)
- Arabic fluency