This job posting has expired
Expired on March 30, 2026
Operations Manager
Job Description
We are a fast-growing Hawai‘i art, lifestyle, and printing business seeking an experienced Operations Manager to oversee the day-to-day systems that keep our business running smoothly. As the brand grows and transitions into a larger space, this role supports both Aloha de Mele and Studio Hale (our in-house fine art printing business), ensuring deadlines are met, inventory is accurate, team members are supported, and wholesale + event logistics are executed at a high level. This position is ideal for someone who is highly organized, proactive, calm under pressure, has great customer service skills, and thrives in a fast-paced environment where priorities shift quickly. You’ll work closely with the artist/founder and play a key role in building efficient systems as the company continues to scale.
Responsibilities
- Support sales forecasting across retail, wholesale, markets, and printing services to ensure proper planning
- Build and maintain budgets for events, travel, staffing, and operational needs
- Track spending and ensure the business stays aligned with monthly/quarterly targets
- Provide sales analysis and reporting
- Recommend improvements based on data to increase efficiency and profitability
- Support production workflow planning and scheduling for Studio Hale print jobs
- Help coordinate job timelines, deliverables, and client communication
- Assist with organization of printing supplies, packaging materials, and production inventory
- Maintain systems that ensure high quality control and turnaround times
- Support development and implementation of SOPs across print production and fulfillment
- Manage wholesale accounts from onboarding to fulfillment and follow-up
- Forecast event inventory needs and prepare product counts ahead of markets
- Manage event budgets, supplies, staffing, transportation, and setup logistics
- Support employee scheduling, task delegation, and daily workflow planning
- Assist with basic HR administration
- Coordinate business travel logistics including flights, lodging, itineraries
- Coordinate local deliveries and shipment timelines
- Create, improve, and enforce SOPs for key studio operations
- Lead regular inventory checks
Qualifications
- Retail experience required (storefront, customer service operations, merchandising, or retail management)
- Knowledge of Hawai‘i’s small business industry required (local vendor ecosystem, markets/pop-ups, wholesale relationships, and community expectations)
- 3+ years experience in operations management, retail operations, or project management
- 3+ years of team senior management experience required
- Experience with sales forecasting, budgeting, and reporting strongly preferred
- Experience with inventory systems, wholesale operations, event planning, or print production environments is a plus
- Proficiency with tools like Google Workspace, spreadsheets, and task management systems
- Ability to lift and move up to 50 lbs (event + studio needs)
- Must have reliable transportation and be able to work a flexible schedule during peak seasons and events
- Experience with Shopify or related POS software