This job posting has expired
Expired on April 4, 2026
Job Description
As a Remote French Bilingual Customer Support Representative, you'll be supporting customers from French-speaking regions through voice calls and live chat. Whether someone needs help tracking an order, understanding a product, or resolving an issue—you'll be the trusted voice that turns confusion into clarity and frustration into satisfaction.
Responsibilities
- Provide timely and friendly support in both French and English via calls and chat
- Troubleshoot customer issues
- Maintain accurate records of customer interactions
- Flag trends and feedback
- Work closely with team leads
- Represent the brand with professionalism, care, and warmth
Qualifications
- Fluency in French and English (spoken and written)
- At least 1 year of remote/online customer service experience
- Laptop or desktop with an i5 processor or higher
- Stable internet connection (minimum 15 Mbps upload and download)