This job posting has expired
Expired on April 1, 2026
Job Description
Provide information about products and services, handling customer complaints, processing returns, and channeling feedback to management through various communication channels like phone calls, texts, and social media.
Responsibilities
- Handling customer correspondences via inbound/outbound calls and social media
- Providing technical assistance to customers
- Promoting corporate image
- Resolving customer problems
- Identifying system flaws and alerting responsible parties
Qualifications
- Bachelor’s degree in Telecommunication Engineering, Information Technology or any related field
- Preferred: 2 years of relevant experience