This job posting has expired
Expired on April 16, 2026
Job Description
Provides first-level support to clients for projects and products offered by the company. Involves troubleshooting and ensuring smooth project and product operations.
Responsibilities
- Handle support requests requiring intermediate knowledge
- Provide technical guidance to clients and end-users
- Log support activities and issues in the ticketing system
- Escalate complex issues to specialized teams
- Assist in updating support documentation
Qualifications
- Bachelor’s degree in Computer Science or related field
- 2–5 years of experience in technical support