This job posting has expired
Expired on April 1, 2026
Patient Access Coordinator (40hrs/week)
Job Description
The Patient Access Coordinator is a remote position that handles all incoming telephone calls efficiently, and in a timely manner. This individual is responsible for triaging calls throughout the organization.
Responsibilities
- Answer inbound calls in a fast paced environment.
- Acts as the first point of contact for patients needing assistance.
- Creates patient record, triages the call, and sends messages or schedules based on the needs of the patient.
- Demonstrates professionalism and patience when handling calls.
- Maintains department productivity levels for customer satisfaction.
- Escalates calls to Supervisor or other departments as necessary.
- Answers questions regarding patient appointments.
Qualifications
- High School diploma or GED minimum education requirement
- 1+ years of high-volume call center experience
- Intermediate computer skills required
- Medical terminology knowledge highly preferred