This job posting has expired
Expired on April 4, 2026
Head of eCommerce
Job Description
As Head of eCommerce at Reckitt, your strategic vision will energise our teams and amplify our customers' success. This role goes beyond traditional sales — it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it's about inspiring and innovating — taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers.
Responsibilities
- Craft and execute a leading-edge customer strategy, driving the delivery of sales, profit, and trade negotiations.
- Recruit, coach, and inspire your team members, fostering a culture geared towards achievement and collaborative growth.
- Develop and maintain robust relationships with an array of customer ecosystem partners.
- Utilise data from various sources to form compelling narratives and guide strategic business decisions.
- Take charge of the P&L, steering your accounts towards success and exceeding targets across all product categories.
- Leads the development and execution of integrated commercial and E‑Commerce strategies that drive sustainable growth across key channels.
- Coaches and empowers a diverse commercial team while collaborating cross‑functionally to optimize customer engagement, operational excellence, and market performance.
Qualifications
- Demonstrated success in national account sales within FMCG, Consumer Goods, or a similar premium brand environment.
- Additional experience in trade marketing, e-commerce, or marketing adds a rich layer to your profile.
- Solid history of managing P&L, budgets, and the expansion of substantial, complex accounts.
- High commercial acumen paired with outstanding communication, negotiation, and influence.
- A customer-first approach with expertise in nurturing multi-level trade customer relationships.
- Exceptional leadership qualities with the ability to form meaningful team connections and motivate a diverse workforce.
- Brings 7+ years of experience in consumer goods or consumer health.
- Possesses essential E‑Commerce expertise.
- Has 2+ years of people leadership experience.
- Strong English skills.