This job posting has expired
Expired on April 1, 2026
Business Intelligence Manager
Job Description
Zillow is looking for a Business Intelligence Manager to create compelling visualizations, conduct rigorous analysis, and generate insights that drive action for Executive Leadership. This role owns visualization and analytics focused on customer health and/or customer value, including our L1 and L2 metrics — the key indicators used to measure business performance and enable executive-level inspection and auditing.
Responsibilities
- Design and build sophisticated Tableau dashboards and visualizations
- Leverage deep Tableau expertise and data visualization best practices to transform complex datasets into intuitive, executive-ready dashboards
- Partner with Customer Success teams to establish metrics and create actionable dashboards
- Foster cross-functional alignment across Product, Data Science, Engineering, Marketing, Sales, Finance, and Customer Experience teams
- Communicate complex analyses and strategies to executive leadership
- Create scalable self-service analytical models
- Identify critical knowledge gaps through data exploration and address them with rigorous quantitative and qualitative analysis
- Perform data analysis and validation for recurring business and operational reports
- Dive into vast amounts of untapped data to identify, refine, communicate, and launch new business opportunities
Qualifications
- 8+ years of business analysis experience, with experience building decision-making and financial models
- 4+ years SQL experience (query creation, editing, optimizing)
- 4+ years experience with Tableau or related visualization tools
- Bachelor's or Master’s degree Computer Science, Mathematics, Economics, Business Analytics, Finance, or related quantitative field
- A strategic thinker with a proven track record in developing and implementing successful business performance improvements
- A data analysis expert comfortable with large datasets and advanced analytical techniques
- Skilled at translating complex data insights into clear, actionable business recommendations
- A creative problem-solver who tackles ambiguous business challenges with a data-driven approach