This job posting has expired
Expired on April 4, 2026
Job Description
As Housekeeping Intern, you will have the opportunity to be fully immersed in the housekeeping area, learning at different levels of responsibility, and working with a team. You will also provide excellent customer service, maintaining high standards of hospitality and guest satisfaction.
Responsibilities
- Deliver excellent guest service by anticipating needs and creating a welcoming atmosphere.
- Maintain and clean guests’ rooms including replenishing room supplies.
- Inform valets to collect guests’ clothes for laundry, dry cleaning or pressing.
- Adhere to Shangri-La room standards policy and maintain the public and general areas.
- Report any maintenance-related issue to the Housekeeping Department.
- Work with hotel colleagues to keep excellent service standards.
- Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner.
- Empathetically listen to client queries/complaints and work with colleagues/management to find solutions.
Qualifications
- High School Diploma or Diploma in Hospitality Management would be prioritized
- Proficiency in English language