This job posting has expired
Expired on April 1, 2026
Job Description
The primary objective is to integrate into the global Express Digital & Technology end user support team, possessing comprehensive knowledge and support of all Express Digital & Technology products and solutions.
Responsibilities
- Manage and resolve all technical queries and day-to-day issues
- Monitor, respond to, and resolve all technical support tickets
- Participate in the internal product testing team
- Maintain solution documentation
- Monitor and challenge KPIs for support performance
Qualifications
- University degree in technology-related fields
- Up to 2 years of experience in L1/Tier 1 end-user support