This job posting has expired
Expired on April 2, 2026
Job Description
Respond to a wide variety of guest requests by accurately assessing guest needs. Add personal recommendations to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
Responsibilities
- Respond to a wide variety of guest requests
- Address guest inquiries, concerns, and complaints
- Develop and maintain relationships with VIP guests
- Monitor guest feedback and online reviews
- Collaborate with other departments to ensure seamless coordination
Qualifications
- Previous experience in a similar role within 5* luxury Hotel
- Excellent problem-solving abilities
- Knowledge of Opera
- Strong interpersonal and communication skills