This job posting has expired
Expired on April 1, 2026
IT Support Technician | Casablanca (Morocco)
Job Description
Receive and qualify customer requests via a ticketing tool. Handle support requests, technical incidents, or malfunctions reported by monitoring.
Responsibilities
- Receive and qualify customer requests
- Handle support requests and technical incidents
- Assist users in using IT tools
- Ensure the administration of access and rights
- Write and update operating procedures
Qualifications
- Bac +2 minimum
- Ideally 2 years of experience in a similar role
- Good command of spoken and written English and French