This job posting has expired
Expired on April 1, 2026
Guest Relations Agent (Short-Term) - Mandarin Speaker
Job Description
Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
Responsibilities
- Deliver a wide range of services to guide guests through their entire stay
- Address guest requests and process operational needs
- Complete reports and share local area highlights
- Maintain confidentiality and protect company assets
- Ensure uniform and personal appearance are professional
- Welcome and acknowledge guests according to company standards
- Respond to employee concerns appropriately
Qualifications
- High school diploma or G.E.D. equivalent
- Mandarin speaker
- No related work experience required