This job posting has expired
Expired on March 28, 2026
Field Support Technician
Job Description
We are seeking a dedicated Field Support Technician to provide comprehensive technical assistance and ensure the smooth daily IT operations for our end-users. Resolving hardware and software issues across desktops, laptops, and mobile devices.
Responsibilities
- Resolve hardware and software issues
- Installing, configuring, and maintaining operating systems
- Support video conferencing tools, printers, and office IT equipment
- Provide dedicated 'white-glove' support for VIP users
- Documenting resolutions in a ticketing system
Qualifications
- Minimum of 5 years of work experience in the IT industry
- Bachelor's Degree in IT, Computer Science, or related engineering field
- Microsoft Certified: Modern Desktop Administrator
- ITIL Foundation certification