This job posting has expired
Expired on April 1, 2026
Job Description
Plain is redefining customer support for the next generation of B2B companies. As one of our early Support Engineers, you’ll be a clear owner of support during EU hours.
Responsibilities
- Own support during EU hours
- Drive issues end-to-end
- Coordinate cross-timezone handover
- Improve Help Center content
Qualifications
- Experience as a Support Engineer in B2B SaaS
- Technically strong (logs, SQL, APIs)
- Excellent communication
- Commercial mindset