This job posting has expired
Expired on April 4, 2026
Dedicated Customer Care Representative
Job Description
Pro-actively providing accurate information to larger customers via voice, chat, or email. Advising on FedEx services and resolving service-related issues.
Responsibilities
- First point of contact for larger customers
- Provide pro-active guidance via voice, chat, and email
- Accurately entering information into systems
- Identifying opportunities to grow business
- Collaborating with internal teams for customer experience
Qualifications
- Experience in customer service roles
- Excellent communication skills
- Computer literacy
- Problem-solving mindset
- Ability to work in a fast-paced team