Support Agent - Hotels Department

CairoFull-timeOn-site

English (spoken and written)Communication skillsCRM softwareOrganizational skillsAttention to detail

Job Description

Direct is a leading Saudi company and one of the largest in the Kingdom’s travel and tourism sector. We are looking for a Support Agent for our Hotels Department. Key Responsibilities include direct communication with hotels for booking modifications and cancellations, outbound customer calls, and follow-ups.

Responsibilities

Direct communication with hotels for booking modifications and cancellations
Outbound customer calls and follow-ups
Providing support to the Hotels Department
Mastering the CRM software usage

Qualifications

1-2 years of experience in customer service, or a related role
Knowledge of global hotel chains and reservation systems

Job Information

Posted

January 31, 2026

Status

Expired