This job posting has expired
Expired on April 1, 2026
Senior Technical Success Manager - German, Italian, Dutch, Polish, Spanish, Portuguese
Job Description
The role involves being a trusted technical consultant to customers and internal partners while sharing responsibility on owning the success of the overall post-sales relationship. A Technical Success Manager (TSM) is a pivotal contact who advocates and facilitates successful customer technical outcomes throughout the broader Commvault ecosystem.
Responsibilities
- Identify, document and mitigate technical risks by monitoring customer health
- Conduct regular business reviews with customers to evaluate success
- Drive Gross Retention Rate (GRR) and Net Revenue Retention (NRR) growth
- Act as a technical consultant to align technical stacks to Commvault solutions
- Develop expertise in designated technology areas and share knowledge with teams
Qualifications
- Minimum of 8+ Years of experience in a customer facing position driving Technical Outcomes
- Experience with cloud platforms (AWS/Azure/GCP)
- Experience with Data Center Technologies including storage, networking, virtualization, and Operating Systems
- Fluency in one of German, Italian, Dutch, Polish, Spanish, or Portuguese