CCTV Supervisor

Supervise daily operations of CCTV technicians, ensuring all installation, maintenance, and troubleshooting activities are completed on time and in compliance with project specifications. Oversee installation, testing, and commissioning of IP/analog CCTV systems, VMS platforms, servers, storage units, and network devices. Coordinate and monitor preventive and corrective maintenance schedules, ensuring all systems remain fully operational. Ensure all work is executed in accordance with GCC authority standards (Qatar MOI-SSD, UAE SIRA, KSA HCIS, Bahrain SSAIP, Oman ROP). Review system designs, layouts, BOQs, and site readiness to verify alignment with client requirements and project scope. Supervise and guide technicians during cable pulling, camera mounting, device termination, configuration, and field testing. Manage and escalate technical issues related to VMS (Genetec, Milestone, Honeywell, Avigilon, Bosch, Hikvision, etc.) and network integration. Conduct periodic system audits, health checks, and performance monitoring to ensure continuous surveillance coverage. Maintain documentation including daily activity reports, maintenance logs, incident reports, and system handover files. Monitor contractors and subcontractors to ensure adherence to quality standards, safety procedures, and approved method statements. Provide on-site troubleshooting support for VMS, connectivity issues, storage failures, and camera downtime. Coordinate with IT/network teams, security departments, and HSE teams for system upgrades, access permissions, and network changes. Conduct training and mentoring sessions for junior technicians on advanced systems, tools, and installation best practices. Ensure availability of tools, materials, and spare parts; raise requests as needed to avoid work delays. Lead response during system alerts, alarms, and emergency situations, ensuring timely resolution and reporting.