This job posting has expired
Expired on April 1, 2026
Now hiring: bilingual customer service representative (fr/en) – canadian banking app | night shift. | Rabat (Morocco)
Job Description
Join our dynamic team in Rabat as a Bilingual Customer Service Representative, supporting a leading Canadian banking app. This is an exciting opportunity to leverage your communication skills in a vibrant call center environment, working night shifts and making a real impact.
Responsibilities
- Handling inbound customer inquiries via phone and email in both French and English
- Troubleshooting and resolving issues related to the banking application
- Providing information on banking products and services
- Guiding customers through online banking processes
- Maintaining accurate customer records and documenting interactions
Qualifications
- High school diploma (Bac)
- Strong command of both French and English, both written and spoken