This job posting has expired
Expired on April 3, 2026
Reservation Agent
BeirutFull-time
Excellent communication and interpersonal skillsStrong customer service orientationOrganizational skills and attention to detailAbility to work well under pressureProblem-solving and decision-making skillsKnowledge of reservation systems and softwareMultitasking abilitiesSales skills to upsell servicesAdaptability and flexibility in a fast-paced environment
Job Description
We are seeking a detail-oriented Reservation Agent to assist customers with booking reservations, answering inquiries, and providing excellent customer service.
Responsibilities
- Answering incoming calls and emails from customers to assist with booking reservations
- Providing accurate information about availability, pricing, and policies
- Processing reservations and payments in a timely manner
- Resolving customer complaints or issues in a professional and efficient manner
- Maintaining a positive and helpful attitude towards customers at all times
Qualifications
- Prior experience in a customer service role, preferably in the hospitality industry
- Excellent communication skills, both verbal and written
- Strong attention to detail and accuracy
- Ability to work well under pressure in a fast-paced environment
- Proficiency in using reservation software and Microsoft Office applications